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Newland Associates, a Skillsoft Partner, provides eLearning solutions that are designed for continuing education in Sales and Customer Service Skills. All the course are available in a virtual classroom setting, allowing the end-user to access the courses at work or at home, 24 hours a day, 7 days a week, for an entire year. With Skillsoft, you can study at your own pace and access the courses as many times as you need. CLICK HERE TO VIEW A DEMO.
All courses are provided in English and Spanish. Click on ENG or ESP to view course outline in the language of your choice.
You can buy a complete Learning Track, which consists of multiple courses at the price below each track, or you can buy courses individually for $69. If you wish to buy multiple courses from different Learning Tracks, scroll down to the bottom of the page to learn about discount pricing for bundles of 5, 10 or 15 courses. Learning Tracks & CoursesSelling at the Executive Level
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| Prepare for Success
| ENG
| ESP
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| Strategic Planning
| ENG
| ESP
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| Progressing Through the Complex Sale
| ENG
| ESP
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| Presenting Your Proposition
| ENG
| ESP
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| Negotiating to Mutual Benefit
| ENG
| ESP
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| $69 ea. or purchase the complete track for $250
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| Territorial Account Sales Skills | Outline |
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| The Territorial Account Sales Approach
| ENG
| ESP
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| Understanding Your Target Customer's Business
| ENG
| ESP
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| Effectively Using Customer-centered Research Meetings
| ENG
| ESP
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| Gaining Access to Key Personnel
| ENG
| ESP
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| $69 ea. or purchase the complete track for $200
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| How to Excel at Customer Service
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| Fundamentals of Exceptional Customer Service
| ENG
| ESP
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| The Voice of the Customer
| ENG
| ESP
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| Advancing Your Service Expertise
| ENG
| ESP
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| Customers, Conflict and Confrontation
| ENG
| ESP
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| Overcoming Challenging Service Situations
| ENG
| ESP
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| Instilling Service Excellence: the EXCEL Acronym
| ENG
| ESP
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| Service Stars and Service Teams
| ENG
| ESP
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| $69 ea. or purchase the complete track for $295
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| Bundles
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| After purchasing one of the bundles below, we will contact you within 24-48 hours to coordinate and assign courses of your choice from the listing above.
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| 5 Course Bundle - $250
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| 10 Course Bundle - $395
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| 15 Course Bundle - $495
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