Upgrade Your Skills With Skillsoft Spanish Courses

Skill Development to Support Transitioning Employees

The Support You Need To Transition To The Career You Want

In today’s job market, upgrading skills gives job seekers a marked advantage. Skillsoft CPI350 helps individuals achieve their transition goals even more quickly!

The Skillsoft CPI350 catalog is a custom curriculum of e-learning courses designed specifically for participants in our outplacement programs. The unique catalog includes hundreds of courses and certifications designed to provide transitioning employees with the resources needed to achieve their career aspirations faster than ever.

With Skillsoft CPI350, individuals in transition have anytime access to “all-you-can-take” e-learning courses. Contact us to get started!

Skillsoft Business Skills

Developing Your Essential Skills
Working in Partnership with Your Boss
Interacting Effectively with Colleagues
Projecting a Positive Professional Image
Interacting with Customers
Communicating Effectively with Customers
Controlling Conflict, Stress, and Time in a Customer Service Environment
Dealing with Customer Service Incidents and Complaints
Polishing Your Skills for Excellent Customer Service
Rapport Building in Customer Service
Providing On-site Customer Service
Providing Telephone Customer Service
Providing Effective Internal Customer Service
Facing Confrontation in Customer Service
Designing a Customer Service Strategy
Big Data Fundamentals
Big Data Interpretation
The Basics of Marketing
The People and Planning in Marketing
Product, Pricing, and Promotion in the Marketing Mix
Distribution and E-Marketing Ethics in the Marketing Mix
Competitive Marketing Strategies: Analyzing Your Organization
Prospecting: Panning for Sales Gold
The Discovery Meeting: Starting Off on the Right Foot
The Value Proposition: Getting Your Pitch Right
Turning Objection into Opportunity during a Sales Call
Negotiating Well and Going for the Close

Skillsoft Communication

Developing an Effective Business Case
Writing Effective E-mails and Instant Messages
Sending E-mails to the Right People
Organizing Your E-mail
Keeping Business Calls Professional
Using the Parts of Speech
Getting the Details Right: Spelling Basics
Abbreviating, Capitalizing, and Using Numbers
Using Punctuation Marks
Creating Well-constructed Sentences
Troublesome Words and Phrases: Common Usage Mistakes in Writing
Planning an Effective Presentation
Building Your Presentation
Ensuring Successful Presentation Delivery
Improving Your Technical Writing Skills
The Art and Science of Communication
Making an Impact with Non-verbal Communication
Trust Building through Effective Communication
Choosing the Right Interpersonal Communication Method to Make Your Point
Become a Great Listener
Do We Have a Failure to Communicate?
Polishing Your Feedback Skills
Gaining a Positive Perspective on Feedback
Personal Power and Credibility
Building Personal Power through Influence
Influence Others with Political Savvy
Difficult People: Why They Act That Way and How to Deal with Them
Difficult People: Can’t Change Them, so Change Yourself
Difficult People: Strategies to Keep Everyone Working Together
The Essentials for Anger Management
How Culture Impacts Communication
Using Communication Strategies to Bridge Cultural Divides
Capturing the Attention of Senior Executives
Planning Meetings Fit for Purpose
Running Meetings in Better Directions
Audience and Purpose in Business Writing
Clarity and Conciseness in Business Writing
Editing and Proofreading Business Documents

Skillsoft IT

ITIL® Service Strategy Concepts
ITIL® Service Strategy Processes
ITIL® Service Design Concepts
ITIL® Service Design Processes
ITIL® Service Transition Concepts and Processes
ITIL® Service Operation Concepts
ITIL® Service Operation Processes
ITIL® Continual Service Improvement
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts
ITIL® 4 Foundation: The Service Value System
ITIL® 4 Foundation: The Service Value Chain
ITIL® 4 Foundation: The Guiding Principles
ITIL® 4 Foundation: General Management Practices
ITIL® 4 Foundation: Service Management Practices (Part 1)
ITIL® 4 Foundation: Service Management Practices (Part 2)
Overview of the ITIL® Service Lifecycle

Skillsoft Microsoft Office

Excel 2016: Getting Started
Excel 2016: Creating, Saving & Sharing Workbooks
Excel 2016: Formatting Data
Excel 2016: Illustrating Documents
Excel 2016: Using the Power View Add-in
Excel 2016: Using the Power Pivot Add-in
Excel 2016: Using Conditional Formulas
Excel 2016: Extracting Information with Formulas
Excel 2016: Configuring Options & Settings
Excel 2016 : Creating Tours with 3D Maps
Excel 2016: Working with Data in 3D Maps
Excel 2019 for Windows: Creating & Saving Workbooks
Excel 2019 for Windows: Inserting & Manipulating Data
Excel 2019 for Windows: Formatting Data
Excel 2019 for Windows: Illustrating Documents
Excel 2019 for Windows: Using Basic Formulas
Excel 2019 for Windows: Sharing & Collaborating on a Document
Excel 2019: Custom & Conditional Formatting
Excel 2019: Finding & Grouping Data
Excel 2019: Sorting & Filtering Data
Excel 2019: Referencing Data
Excel 2019: Forecasting & Solving Problems
Excel 2019: Creating Charts & Graphics
Excel 2019: Working with Different Chart Styles
Excel 2019: Working with Excel Tables
Excel 2019: Inserting PivotTables
Excel 2019: Working with Data in PivotTables
Excel 2019: Getting to Know Macros in Excel
Excel Office 365 (Windows): Getting Started
Excel Office 365 (Windows): Creating & Saving Workbooks
Excel Office 365 (Windows): Inserting & Manipulating Data
Excel Office 365 (Windows): Formatting Data
Excel Office 365 (Windows): Illustrating Documents
Excel Office 365 (Windows): Basic Formulas
Excel Office 365: Custom & Conditional Formatting
Excel Office 365: Finding & Grouping Data
Excel Office 365: Sorting & Filtering Data
Excel Office 365: Referencing Data
Excel Office 365: Forecasting & Solving Problems
Excel Office 365: Creating Charts & Graphics
Excel Office 365: Working with Different Chart Styles
Excel Office 365: Working with Excel Tables
Excel Office 365: Inserting PivotTables
Excel Office 365: Working with Data in PivotTables
Excel Office 365: Using Conditional Formulas
Excel Office 365: Finding & Analyzing Information with Formulas
Excel Office 365: Configuring Options & Settings
Excel Office 365: Managing Data
Excel Office 365: Getting to Know Macros in Excel
Excel Office 365: Creating & Editing Macros
Outlook Office 365 (Windows): Setting Up
Outlook Office 365 (Windows): Sending & Receiving Email
Outlook Office 365 (Windows): Illustrating Email
Outlook Office 365 (Windows): Contact Tools
Outlook Office 365 (Windows): Calendar Tools
Outlook Office 365 (Windows): Formatting Email Text
Outlook Office 365 (Windows): Designing & Shaping Email
Outlook Office 365 (Windows): Proofing Email
Outlook Office 365 (Windows): Tagging, Sorting & Filtering Email
Outlook Office 365 (Windows): Organizing Emails
Outlook Office 365 (Windows): Optimizing Workflows
PowerPoint 2019 (Windows): Getting Started
PowerPoint 2019 (Windows): Creating Presentations
PowerPoint 2019 (Windows): Saving Presentations
PowerPoint 2019 (Windows): Inserting & Manipulating Text
PowerPoint 2019 (Windows): Formatting Presentations
PowerPoint 2019 (Windows): Enhancing Presentation Designs
PowerPoint 2019 (Windows): Using Multimedia in Presentations
PowerPoint 2019 (Windows): Adding Data to Presentations
PowerPoint 2019 (Windows): Creating Graphics & Diagrams
PowerPoint 2019 (Windows): Organizing Presentations Assets
PowerPoint 2019 (Windows): Sharing & Collaborating on a Presentation
PowerPoint 2019 (Windows): Adding Animations
PowerPoint 2019 (Windows): Preparing & Delivering Slideshows
PowerPoint 2019 (Windows): Configuring PowerPoint
PowerPoint Office 365 (Windows): Getting Started
PowerPoint Office 365 (Windows): Creating Presentations
PowerPoint Office 365 (Windows): Saving Presentations
PowerPoint Office 365 (Windows): Inserting & Manipulating Text
PowerPoint Office 365 (Windows): Formatting Presentations
PowerPoint Office 365 (windows): Enhancing Presentation Designs
PowerPoint Office 365 (Windows): Using Multimedia in Presentations
PowerPoint Office 365 (Windows): Adding Data to Presentations
PowerPoint Office 365 (Windows): Creating Graphics & Diagrams
PowerPoint Office 365 (Windows): Organizing Presentation Assets
PowerPoint Office 365 (Windows): Sharing & Collaborating on a Presentation
PowerPoint Office 365 (Windows): Adding Animations
PowerPoint Office 365 (Windows): Preparing & Delivering Slideshows
PowerPoint Office 365 (Windows): Configuring PowerPoint
Publisher 2016 for Windows: Creating, Opening & Saving Publications
Publisher 2016 for Windows: Editing Publications
Publisher 2016 for Windows: Designing & Structuring Publications
Publisher 2016 for Windows: Illustrating Publications
Publisher 2016 for Windows: Using the Merge Tools
Microsoft Teams: Communicating via the App
Word 2016: Opening & Setting Up
Word 2016: Creating, Opening & Saving Documents
Word 2016: Editing Documents
Word 2016: Formatting Documents
Word 2016: Shaping & Structuring Documents
Word 2016: Using the Find & Replace Tools
Word 2016: Illustrating Documents
Word 2016: Using Table Tools
Word 2016: Creating Graphics & Diagrams
Word 2016: Using Research Tools
Word 2016: Creating Forms & Bulk Mailings
Word 2016: Using Sharing & Collaboration Tools
Word 2016: Configuring the Application
Word 2019 (Windows): Opening & Setting Up
Word 2019 (Windows): Creating, Opening & Saving Documents
Word 2019 (Windows): Editing Documents
Word 2019 (Windows): Formatting Documents
Word 2019 (Windows): Using Find & Replace Tools
Word 2019: Sharing & Collaborating on a Document
Word 2019: Structuring Documents
Word 2019: Shaping Documents
Word 2019: Illustrating Documents
Word 2019: Creating Graphics & Diagrams
Word 2019: Adding Data & Calculations
Word 2019: Using Table Tools
Word 2019: Using Research Tools
Word 2019: Creating Forms
Word 2019: Creating Bulk Mailings
Word 2019: Configuring the Application
Word Office 365 (Windows): Opening & Setting Up
Word Office 365 (Windows): Creating, Opening & Saving Documents
Word for Office 365 (Windows): Editing Documents
Word Office 365 (Windows): Formatting Documents
Word Office 365 (Windows): Using Find & Replace Tools
Word Office 365: Sharing & Collaborating on a Document
Word Office 365: Structuring Documents
Word Office 365: Shaping Documents
Word Office 365: Illustrating Documents
Word Office 365: Creating Graphics & Diagrams
Word Office 365: Adding Data & Calculations
Word Office 365: Using Table Tools
Word Office 365: Using Research Tools
Word Office 365: Creating Forms
Word Office 365: Creating Bulk Mailings
Word Office 365: Using the Publishing Tools
Word Office 365: Configuring the Application
Windows 10: Exploring the May 2019 Update

Skillsoft Management Courses

Key Elements of Business Execution
Building Innovation Cultures and Leaders
Leading Your Team through Change
Building a Leadership Development Plan
Aligning Unit Goals and Imperatives
Positive Atmosphere: Establishing an Engaged Workforce
Positive Atmosphere: Establishing a Positive Work Environment
Positive Atmosphere: How Organizational Learning Drives Positive Change
The Reality of Being a First-time Manager
Facing Challenges as a First-time Manager
Effectively Directing and Delegating as a Manager
Managing Employee Development
Facing the Management Challenges of Difficult Behavior and Diverse Teams
Being a Fair and Caring Manager
Keeping Top Performers Challenged
Planning an Effective Performance Appraisal
Creating a Plan for Performance Management
Detecting and Dealing with Performance Problems
Gauging Your Organization’s High-performing Potential
Managing Your Company’s Talent
Managing the Unique Needs of Experts
Fostering Mentoring Relationships
Maintaining a Cohesive Multigenerational Workforce
Managing Multigenerational Employees
Being an Effective Manager When Times Are Tough
Managing Motivation during Organizational Change
How to Manage Difficult Conversations
Coaching Techniques That Inspire Coachees to Action
Keeping Your Coachee Committed and Accountable
Enabling Business Process Improvement
Operations Management Functions and Strategies
Strategic Product and Service Management
Supply Chain Management Basics: Cutting Costs and Optimizing Delivery
Inventory Management: Aligning Inventory with Production and Demand
Optimizing Operations Using Demand Forecasting and Capacity Management
Using Lean to Perfect Organizational Processes
Using Lean to Improve Flow and Pull
Using Lean to Reduce Waste and Streamline Value Flow
Applying Value Stream Mapping in Lean Business
Hitting the Recruitment Bull’s-eye
Applicant Screening: The First Step in Hiring the Best
Ensuring Onboarding Success
Planning for Skills Needs and Managing Performance
Building Career Development Programs and Succession Planning
Implementing Transformational HR
Individual Behavior in Organizations
Strategies for the Modern Public Relations Professional
Writing Skills for Public Relations
Bridging the Diversity Gap
Your Role in Workplace Diversity
Unleashing Personal and Team Creativity
Verifying and Building on Creative Ideas
Developing a Plan to Further Your Career
Getting Your Career on the Right Track
Using Performance Appraisals to Advance Your Career
Cultivating Relationships with Your Peers
Building Rapport with Your Boss
Building Your Professional Network
Developing Your Business Ethics
Writing and Preparing an Effective Speech
Conquering the Challenges of Public Speaking
Managing Pressure and Stress to Optimize Your Performance
Aligning Goals and Priorities to Manage Time
Make the Time You Need: Get Organized
The Art of Staying Focused
Uncovering and Utilizing Your Talents and Skills
Self-improvement for Lifelong Success
Establishing Self-confidence for Life
Procrastination: Admitting it is the First Step
Beating Procrastination by Boosting Your Creativity and Drive
Improving Your Memory Skills
Improving Your Reading Speed and Comprehension
Understanding Unconscious Bias
Overcoming Your Own Unconscious Biases
Overcoming Unconscious Bias in the Workplace
Developing a Growth Mind-set
Taking Stock of Your Work/Life Balance
Developing Your Business Acumen
Staying Balanced in a Shifting World
Take a Deep Breath and Manage Your Stress
Organizations Change So Get Ready
Redefining Yourself after Organizational Change
Organize Your Physical and Digital Workspace
Avoid Procrastination by Getting Organized Instead
Maximize Your Productivity by Managing Time and Tasks
Achieve Productivity in Your Personal Life
Forging Ahead with Perseverance and Resilience
Reaching Goals Using Perseverance and Resilience
The Building Blocks of Building Trust
Becoming an Accountable Professional
Becoming Your Own Best Boss
Becoming More Professional through Business Etiquette
Developing a Personal Accountability Framework
Building the Foundation for an Effective Team
Developing a Successful Team
Encouraging Team Communication and Collaboration
Handling Team Conflict
Leading a Cross-functional Team
Being an Effective Team Member
Strategies for Building a Cohesive Team
Effective Team Communication
Establishing Team Goals and Responsibilities, and Using Feedback Effectively
Exploring Virtual Collaboration
Thinking Strategically as a Manager
Using Strategic Thinking to Consider the Big Picture
Identifying Risks in Your Organization
Assessing Your Organization’s Risks
Responding Effectively to Risks
Preparing and Implementing a Business Plan
Agile Principles and Methodologies
Agile Project Planning
Agile Project Scheduling and Monitoring
Agile Stakeholder Engagement and Team Development
Managing a Project to Minimize Risk and Maximize Quality
Navigating through Changes and Conflicts in Projects
Taking Final Steps to Bring a Project to its Close
Basic Accounting Concepts for Non-financial Professionals
Basic Budgeting for Non-financial Professionals
Comprehending Financials: A Guide to Financial Statements
Financial Statement Analysis for Non-financial Professionals
Key Accounting Concepts and Principles
Recording, Posting, and Balancing the Books
Preparing Financial Statements and Closing Accounts
Accounting for Stock Transactions